FAQS

What are your hours of opening?

Mon to Friday 06:00am - 20:00pm

Saturday         09:00am - 12:00pm - Advance booking required.

Sunday            09:00am - 12:00pm - Advance booking required.

Bank holidays Closed

*We operate within the hours stated, however please note we operate on a timetable basis and hours can vary each week. All members receive a timetable in advance, which is available at reception or you can keep up to date via our social media platforms. 

 

What are your prices / joining fees and do you offer student discount?

S tudents

Save 10% (Excludes supplements and already discounted items)

Membership

No sign up fees

Day Pass £7.50 (Special rate of £5.00 for friends and family of clients).

Monthly Membership £25.00

3 Months £71.25

6 Months £135.00

Personal Training

We offer individual 121 personal training sessions and block bookings.

*Discounts available on block bookings.

*All personal training block sessions include training and nutrition plans to guide you outside of your PT sessions.

Group sessions available - Please enquire.

Training / Nutrition Plans - Also available as an online option

Bespoke plans available, tailored to meet not only your goals but also your lifestyle. Prior consultation required in order to fully establish your requirements - POA.

SMR30 Classes

Non Members £10.00 per class

Members £7.50 per class (Exclusive member offer - 3 classes for the price of 2)

Exclusive Member Offers

SMR30 Classes - 3 classes for the price of 2.

Day Passes - Friends and family of clients receive a special rate of £5.00 instead of £7.50.

Referrals - Refer 3 friends who sign up to a monthly membership and choose either a free 1 hour PT session or an item of merchandise.

We offer a variety of tailored packages both for personal training, classes, nutrition and training plans - face to face or online, therefore please call us for more information.

Corporate packages including team building activities also available - Please email for further information.

 

Do you have Personal Trainers?

Yes we have both male and female trainers. All our trainers are fully qualified, insured, DBS checked and first aid trained. One to one or group training sessions are available, including family friendly sessions.

 

Do you offer classes?

Yes - SMR30 - In essence 30 minutes of group HIIT. Ideal if time is of essence - before or after work or during your lunch break. Set sessions available - Please speak to a member of the team.

 

What facilities do you have?

Should you wish to bring food with you to prepare 'on the go' we have a kitchen area, equipped with sink, microwave, kettle and toaster. Within the toilet blocks you will find luxury toiletries, changing areas, a shower room and baby changing facility. You will also have use of lockers, subject to availability and within reception you will find our protein and merchandise store - Ideal if you have forgotten essentials, such as towels or toiletries or you may wish to stock up on protein supplies to compliment your training. Liquid chalk is available upon request from reception. Magazines are provided in our lounge area, for you to unwind post workout, along with complimentary teas and coffees.

 

What is your cancellation policy?

We offer a variety of contracts, therefore if you decide to quit part way through the fee is non refundable.

All training and nutrition plans are payable in advance and are non refundable, as these are personalised packages.

Personal Training and classes are bookable and payable in advance. Any session cancelled at any time the day before or on the day of your pre-booked session will incur 100% charge. Cancellations within 48 hours of your pre-booked session will incur 50% charge.

 

What forms of payment do you accept?

We accept card payments, cash and direct debits.

 

Is there any parking?

Next to our studio there is a multi-storey car park and outside the front door you will find on street parking (pay at meter).

 

Can I bring my children?

Yes - We offer family friendly personal training and we have a qualified child care professional Personal Trainer.*Subject to availability and must be booked in advance. If you have a little one (depending on the needs of your training),  your personal trainer will look after them alongside you and involve them in your routine, making your workout more fun! Young children will not be allowed to be left unattended, unless they are of a suitable age where they are able to sit and relax in the lounge area, without causing any issues to themselves or other members.

 

How old do I need to be to join the gym?

16 years old - Unless approved in advance by Management. *Parental consent is required for those under 18 years old.

Email: info@smrfitness.com

Tel: 07365 355 111

5 northampton street

jewellery quarter

birmingham

b18 6du

registered in england & wales

company number: 11628556

registered office:

57 - 61 market place

cannock staffs

ws11 1bp